R.W. PLADSEN INC. CAREERS

Job Openings

Service Advisor

R.W. Pladsen Inc. is looking to add a Service Advisor to our growing team.  

 

Key Responsibilities:

  • Customer Interaction:

Greeting customers, understanding their vehicle concerns, and communicating those concerns to the service team.

  • Service Recommendations:

Advising customers on necessary repairs and maintenance based on their needs and budget.

  • Cost Estimates:

Providing accurate and detailed estimates for repairs and obtaining customer approval before work begins.

  • Scheduling & Coordination:

Scheduling service appointments and coordinating with technicians to ensure efficient workflow.

  • Communication:

Keeping customers informed about the progress of their vehicle's service, explaining completed work, and addressing any questions or concerns.

  • Customer Satisfaction:

Handling customer complaints and resolving issues to ensure customer satisfaction.

  • Record Keeping:

Maintaining accurate records of customer interactions and vehicle service history.

  • Sales Support:

Suggesting additional services or parts, and potentially handling warranty or insurance claims.

  • Technical Knowledge:

A basic understanding of vehicle systems and repairs is required

Skills:

  • Excellent communication and interpersonal skills.
  • Strong customer service and problem-solving skills.
  • Ability to explain technical information clearly.
  • Organizational and time management skills.
  • Sales and persuasion skills (to some degree).
  • Basic computer and data entry skills. 

 

Assisting technicians as needed in the shop & any other duties assigned by service manager

 

OUR COMMITMENT TO YOU

 

NO WEEKENDS!    Enjoy your time with friends and family.

 

Mon-Fri. 7:30 am - 5:00 pm with 1 hour lunch.

 

401k & health insurance.

 

Competitive pay based on experience and performance

 

Brand new facility opening Fall 2025

 

Candidate subject to background check & drug testing.  Valid drivers license & clean driving record is necessary.  

 

HOW TO APPLY

 

Stop by the shop and see Austin for an application, or email resume to; austin@pladseninc.com


Apply for Position

GM Certified Automotive Technician

R.W. Pladsen Inc. is looking to add a GM Certified Technician to our team.  

WHAT WE ARE LOOKING FOR

Genuine interest in providing an exceptional customer experience.

Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.

Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

Safe working knowledge of shop tools and equipment, 3+ years of dealership experience. 

WHAT YOU BRING TO THE DEALER

Commitment: Ensure our customers have an exceptional service experience at every step along their ownership journey, especially in vehicle repairs.

Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.

Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors and the Parts Department.

Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.

Safety: Understand and comply with all federal, state and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.


OUR COMMITMENT TO YOU

NO WEEKENDS!    Enjoy your time with friends and family.

Mon-Fri. 7:30 am - 5:00 pm with 1 hour lunch.

401k & health insurance.

Competitive pay scale based on percentage of current door rate with 40 hour guarantee + performance bonuses beginning as low as 30 turned hours. 

Dealership participates in GM Rewarding Excellence Program which pays out quarterly from GM when qualifiers are met.

We invest heavily in our technician's training and success.  The right candidate will have the opportunity to pursue GM World Class Technician status if he/she chooses.

Brand new facility opening Fall 2025

Candidate subject to background check & drug testing.  Valid drivers license & clean driving record is necessary.  

HOW TO APPLY

Stop by the shop and see Austin for an application, or email resume to; austin@pladseninc.com
Apply for Position